Section outline

  • Communication in Medicine: Here you will find some resources for our workshop discussions. These include a questionnaire about your challenges in communication in oncology and 3 short readings.  


    • Here is short questionnaire to explore what challenges you have with communicating with patients. Please complete it for Saturday so that we can examine the results from the group.

    • PRE-READINGS for Saturday 17th Communication workshop

      Small group discussion on Saturday

      Here are four papers (Egener 2004; Long 2010; Kisane 2012;Salmon 2013;  with different perspectives on communication skills in Oncology. Try to read 1 or 2 in preparation for Saturday's workshop discussion. 

       Here are some questions to consider:

      1. What is the purpose of the paper?

      2. What is the design of the paper? 

      3.What is already known on this topic and what does this paper add to current knowledge?

      4. To what extent do you share the authors' conclusions?

      For further reading  - if you are interested, I have attached a 2016 Cochrane review on the impact on teaching communication skills.

      .


    •  Challenge

    • Communication Skills Training for Oncology Professionals

    • The validity of education and guidance fro clinical communication in cancer care: evidence-based practice will depend on practice-based evidence

    • Direct communication, the unquestionable ideal? Oncologists' accounts of communication of bleak prognosis.

    • Cochrane Review on the impact of Communication Skills Training: (2016)

      Communication skills training for healthcare professionals working with people who have cancer (Review) ii

      Copyright © 2016 The Cochrane Collaboration



      P L A I N L A N G U A G E S U M M A R Y

      Are courses aimed at improving the way doctors and nurses communicate with patients with cancer helpful?

      Peoplewith cancer, and thosewho care for them, often suffer frompsychological stresswhichmay be reduced by effective communication

      and support from their attending doctor, nurse or other healthcare professional (HCP). Research suggests communication skills do

      not reliably improve with experience, therefore, considerable effort is dedicated to courses to improve communication skills for HCPs

      involved in cancer care. Many different types of communication skills training (CST) courses have been proposed and are in practice.

      We conducted this review to determine whether CST works and which types of CST, if any, are the most effective.

      We found 15 studies to include in this review. All of these studies except one were conducted in nurses and doctors. To measure the

      impact of CST, some studies used encounters with real patients and some used role-players (simulated patients). We found that CST

      significantly improved some of the communication skills used by healthcare workers, including using ’open questions’ in the interview

      to gather information and showing empathy as a way of supporting their patients. Other communication skills evaluated showed no

      significant differences between the HCPs who received the training and those who did not. We did not find evidence to suggest any

      benefits of CST to patients’ mental and physical health, patient satisfaction levels or quality of life, however, few studies addressed these

      outcomes. Furthermore, it is not clear whether the improvement in HCP communication skills is sustained over time and which types

      of CST are best.

      Communication